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You've Decided to Join Us, So What are the Next Steps

Our goal is to help you with every aspect of your journey, from determining which package is right for you to what to pack and how you will get to the starting point of your program. 


We understand that you would likely prefer to be outside than reading over the fine print or filling out forms, however there are some details that need to be sorted in order to make your experience as smooth as possible. Please review the steps below when preparing to book your program with us,

  • Select a program and your preferred dates then send us a request by email to confirm availability
  • You can hold a program without a deposit for up to 7 days
  • Please familiarize yourself with our Terms & Conditions/ Cancellation policy
  • Make a NON-REFUNDABLE deposit payment (25% of the package cost) to confirm your reservation
  • Purchase Insurance (should include Trip Cancellation and medical insurance). Please visit our Insurance page for further details. 
  • Send us your domestic itinerary
  • Final payment due 30 days prior to the start of the trip. *for programs booked within 30 days of the start date, full payment is due at the time of booking 
  • Get ready for your program!  


We strongly encourage guests to purchase travel and medical insurance prior to joining any of our programs. There are many providers of travel medical insurance that cover hospital expenses in the event of injury. The level of coverage is up to the individual. In many cases, insurance providers require additional coverage for adventure sports such as off-piste skiing  so please make sure that you have the appropriate coverage. 

It is not uncommon to confuse travel medical insurance with travel insurance. Travel insurance is distinct in that it covers costs of a traveler’s trip that might be forfeited on account of illness, injuries, delays, or other unforeseeable events that require the traveler to miss a program, hotel reservations, etc. For example, if you became ill and are not able to participate in your program after having paid for it, travel insurance would at least reimburse a portion of the cost. Whether or not a travel insurance plan also covers medical expenses incurred abroad depends on the particular policy. It is important to research the coverage offered to determine if additional travel health and medical evacuation insurance is needed.

Bergmenn Mountain Guides has teamed up with Global Rescue for your travel insurance needs should your insurance provider not have a comprehensive travel package available.  Please click the badges below for further information.


               Global Rescue Partner                               



We understand that planning travel in these uncertain times can be stressful and we want our guests to have peace of mind when booking a program with us. Please visit our Terms & Conditions page to get a full overview of our booking, payment and cancellation policies. 


    What to Pack

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" Just wanted to say thank you. We had a fantastic trip, we really appreciate all your help and patience throughout the process. We hope to come back again at some point in the future.''    - Josiah